Foodservice Equipment & Supplies magazines is an industry resource connecting foodservice operators, equipment and supplies manufacturers and dealers, and facility design consultants.
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1 ALI GROUP COLLABORATION COUNTS What takes a good idea and makes it great? Flawless execution. But flawless execution does not happen in a vacuum. It requires thought, preparation and collaboration. And, in many ways, collaboration defines many of our customer relationships here at the Ali Group. Instead of simply providing operators with a product for a price, we work closely with them to understand not only their goals but also the obstacles they see in achieving them. Then, together, we work collaboratively to develop equipment-based solutions that allow their culi- nary and operational visions to become reality. For example, in this issue of Aliworld you will learn how we worked with an iconic quick-serve chain to provide higher-margin, adult-beverage solutions in its new urban prototype. In another example, one of our operating companies worked with an educational provider to develop a healthy and diverse menu for its students by using a very versatile piece of cooking equipment. And we take a closer look at the way a frozen dessert concept uses the information our equipment can provide to better deploy labor, manage uptime and generally meet the demands of its high-volume business. While we are proud of these successes, it's important to note none of this happened over- night. They are the results of the people who comprise our many brands and their ability to cultivate meaningful, value-based relationships with our diverse customer base. A byproduct of establishing value-based relationships is the development of trust between partners. And the presence of trust opens the door for true collaboration. In addition, we will explore how expectations for foodservice vary by generation and the im- pact this continues to have on the way operators design and equip their businesses. And we will share with you how Ali Group North America plans to evolve in the years to come and work with our sister companies from around the world to solve the most complex foodservice-related challenges anywhere they may arise. We are very proud and humbled that operators from all industry segments continue to trust us with their dreams and visions and that collec- tively our group of companies continue to deliver meaningful solutions. We look forward to doing the same with you in the years to come. Filippo Berti Chairman and Chief Executive Officer, Ali Group North America