Foodservice Equipment & Supplies

AUG 2019

Foodservice Equipment & Supplies magazines is an industry resource connecting foodservice operators, equipment and supplies manufacturers and dealers, and facility design consultants.

Issue link: https://fesmag.epubxp.com/i/1146733

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32 SPONSORED CONTENT AUGUST 2019 ,QWRGD\·VFRPSHWLWLYHKHDOWKFDUHPDUNHWSDWLHQWVDWLVIDF- WLRQLVWRSRIPLQG:LWKDSRUWLRQRIDKRVSLWDO·VIHGHUDO IXQGLQJKLQJLQJRQUHVSRQVHVWR+&$+36SDWLHQWVDW- LVIDFWLRQVXUYH\VHYHU\DVSHFWRIWKHVWD\LVLPSRUWDQW $OWKRXJKIRRGVHUYLFHLVQRWGLUHFWO\DGGUHVVHGLQWKHVXU- YH\WKHTXDOLW\RIWKHLUIRRGVHUYLFHH[SHULHQFHFUHDWHVD ´KDORHIIHFWµWKDWLQÁXHQFHVUHVSRQVHVWRRWKHUTXHVWLRQV )RUWKLVUHDVRQDVPRRWKUXQQLQJNLWFKHQLVSDUDPRXQW,I WKHUHLVDQ\GLVUXSWLRQGXHWRIDXOW\RUGLVDEOHGHTXLSPHQW LWFDQDIIHFWPHQXRIIHULQJVDQGIRRGGHOLYHU\ +HUH'HH2VERUQH+HULWDJH3DUWV·EXVLQHVVGHYHORS- PHQWPDQDJHUGLVFXVVHVZK\KHDOWKFDUHIDFLOLWLHVVKRXOG VHOHFWDIRRGVHUYLFHHTXLSPHQWSDUWVSDUWQHUWKDWXQGHU- VWDQGVIRRGVHUYLFH·VUROHLQWKHRYHUDOOSDWLHQWH[SHULHQFH Q. Explain what engineers and foodservice directors should be thinking about before they have a critical foodservice equipment failure. Dee Osborne:,W·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o are GPOs a good resource for foodservice equipment parts? DO: :KDW+HULWDJH3DUWVRIIHUVGRHVQ·WIDOO XQGHUWKDWXPEUHOODEHFDXVHLW·VVSHFLDOW\ HTXLSPHQWVSHFLÀFWRWKHPDQXIDFWXUHUDQG PRGHO:KLOHRQHKRVSLWDOPD\XVHRQH W\SHRIVWHDPHUDQRWKHUPD\XVHRQHIURP DGLIIHUHQWPDQXIDFWXUHU(YHQWKRXJKWKH XQLWVVHUYHWKHVDPHSXUSRVHWKHSDUWV QHHGHGWRRSHUDWHERWKDUHFRPSOHWHO\GLI- IHUHQWDQGQRWLQWHUFKDQJHDEOH,IDSLHFH RIHTXLSPHQWJRHVGRZQLWKHOSVWRNQRZ WKHUH·VDQH[SHUWOLNH+HULWDJH3DUWVDWWKH UHDG\$OWKRXJKVRPHRIWKHODUJHU*32VKDYHPDLQWH- QDQFHFRQWUDFWVZLWKVXSSO\FRPSDQLHVDQGZDUHKRXVHV WKHPDMRULW\DUHKDQGOLQJEXLOGLQJPDLQWHQDQFHLWHPVDQG GRQ·WKDYHWKHQHFHVVDU\H[SHUWLVHLQIRRGVHUYLFHHTXLS- PHQWSDUWV Q. Why do foodservice equipment parts require a unique product knowledge from the supplier? DO: ,I\RX·UHJRLQJWREX\DPRSKHDGIRUH[DPSOHLILW·V WKHULJKWVL]HPRSKHDGLWZLOOÀWRQWKHKDQGOHDQGZRUN IRU\RXUHJDUGOHVVRIWKHEUDQG,QRXULQGXVWU\QHZHU HTXLSPHQWPRGHOVHVSHFLDOO\QHHGSDUWVVSHFLÀFWRWKH PDNHDQGPRGHO+HDOWKFDUHRUJDQL]DWLRQVQHHGWRNQRZ WKHLQVDQGRXWVZKHQWKH\FDOOZLWKHTXLSPHQWQHHGV DQGZHKDYHWKDWLQIRUPDWLRQ7KLVHQVXUHVZKHQWKHSDUW DUULYHVLW·VWKH2(0UHSODFHPHQWWKDWZLOOJHWWKHXQLWUXQ- QLQJPLQLPL]LQJGRZQWLPH+HDOWKFDUHRUJDQL]DWLRQVDUH QRWJRLQJWRJRWRDEXLOGLQJPDLQWHQDQFHVXSSOLHUWREX\D SDUWIRUDQ[UD\PDFKLQHDQGWKHVDPHVKRXOGKROGWUXH IRUIRRGVHUYLFHHTXLSPHQWSDUWV heritageparts.com The quality of the foodservice is imperative to the hospital patient experience. Having experts from Heritage Parts as a foodservice equipment parts partner is paramount in keeping the kitchen running smoothly and patients happy. Heritage Parts Ensures Minimal Equipment Downtime to Maximize Patient Satisfaction

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